PlayFrank Casino Relaunches on Aspire Platform
PlayFrank Casino Relaunches on Aspire Platform
PlayFrank Casino relaunched on a new platform this month.
PlayFrank is now operated by Aspire Global Limited. Aspire a corporation based in Malta, licensed by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).
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“This [suspension] followed compliance activity which included examining its customer interaction framework“ (UKGC)The reason for the change is that PlayFrank’s former platform, EveryMatrix Software Ltd., had its license suspended by the UKGC in September of 2019.
The suspension resulted from a general review of EveryMatrix, not from client complaints.
“EveryMatrix sees this license review as an opportunity to further strengthen its compliance processes and procedures. The company is taking the UKGC’s concerns extremely seriously and has already taken swift and effective actions to address the Gambling Commission’s concerns sufficiently.” (EveryMatrix)
PlayFrank began migrating its platform. The change became effective in January. They finished migrating all the information on 29 January 2020. If you tried to access the PlayFrank website that day, you will have seen the notification that the website was down.
For more detailed information about PlayFrank, including their table games, live casino games, and welcome bonus, read our in-depth review.
PlayFrank player accounts have been automatically transferred to the Aspire platform. Players will not be affected by the change. All the funds they had in their accounts are guaranteed to be available to play and withdraw.
So, if you were asking yourself “Should I worry about PlayFrank’s relaunch on a new platform?”, the short answer is: no. In fact, you should barely notice the change, and only in terms of the new games that will be available.
PlayFrank has not made a big deal of the platform change. We can only assume that they did not want to raise unnecessary concerns about accounts and funds.
If you have a PlayFrank account, you shouldn’t notice any changes in your account. Still, you should have received an email notification from PlayFrank. If you have any questions, or if any issues have emerged, you should contact their support service.
There is one major change you will notice. PlayFrank’s catalogue will now include lots of new games by developers that already work with Aspire.
The most important new developer you’ll see in PlayFrank is Play’N GO. So you can already play your favourite games, like Chronos Joker, Honey Rush, and the latest in the Book of Dead series, Legacy of Dead.
What’s more, Blueprint Gaming’s catalogue will soon be available on PlayFrank. This rising star has over 175 new games, including Winstar and Cleopatra’s Riches. What’s most interesting about their catalogue is that they are constantly expanding their selection of Megaways™ slots and popular franchises, like the Friends™ slot.
To see more information about Blueprint, read our in-depth review.
Aspire is big and getting bigger
Aspire Global Ltd. is one of the most important providers of iGaming solutions for online casino operators and white labels. Since they first started in 2005, they have grown into a provider of a full range of solutions, from casino management and risk control, to customer support and VIP management.
Aspire works with over 30 payment methods worldwide.
Adding PlayFrank to their portfolio is the latest step in Aspire’s growing presence in the online gambling market. The company closed 2019 by acquiring Pariplay, a major game aggregator platform, before entering the regulated US market by partnering with 888casino in New Jersey.
Aspire is licensed to operate in the UK, Malta, Portugal, Ireland, Sweden and Portugal. Meeting the requirements of so many major regulating bodies means that their safety and reliability is guaranteed.
All of this is great news for PlayFrank players. PlayFrank will have access to a whole range of new resources thanks to the platform’s size and reputation.
PlayFrank Casino Overview
PlayFrank has a catalogue of over 1500 games, which will soon be expanded thanks to the platform change.
PlayFrank is one of the best casino sites for online gambling in the UK.
Their live chat support lets you contact customer support agents quickly and easily 24 hours a day. And they have several payment methods that make depositing and withdrawing funds easy and convenient.
Read our review for more information on their welcome deposit bonus. Keep in mind that bonus offers are subject to general and specific terms and conditions (T&Cs). I recommend that you read the bonus terms carefully, to understand their minimum deposits, wagering requirements.