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Wunderino - Casino Review & Player’s rating

FeedBACK's Choice
mood5
4.58
16 players shared their opinions
United States Crown United States Does not accept players from United States
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Licence:
Malta
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Withdrawal time :
1-3 days
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Wunderino
Since 2016 - T&C applies
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Welcome Bonus Pack
400% up to €40 + 30 free spins

Casino review / Wunderino - Start the casino adventure now

By Sophie Couard
Sophie Couard
event_note Published on 29 Jun 2018
Wunderino desktop Home Page
Welcome Bonus Pack
400% bonus + 30 free spins
Available on our website if you click here T&C applies

Wunderino Online Casino was launched in 2016 and has since earned a good reputation with its players. Although it is comparably a younger provider, it is run by a professional team with a lot of collective experience in the industry. The casino has a l

Withdrawal & Payment speed on Wunderino

timer
Withdrawal average time

1-3 days

account_balance_wallet
Ewallets

24 hours

account_balance
Wire transfert

2-3 days

DEPOSIT METHODS AVAILABLE ON Wunderino
Logo payment method bitcoin
Logo payment method PayPal
Logo payment method Wire Transfert
Logo payment method EcoPayz
Logo payment method MasterCard
Logo payment method Visa

Presentation of the website at Wunderino

Wunderino Casino Home

Registering at Wunderino

Registration is done in several simple steps. First you will need to enter your e-mail address and then choose a password. The next step is to enter your mobile number. This is important because the casino will send you an activation code via sms. After that, you must enter further information about your name and place of residence. This process was simplified through the use of a database of addresses. You can then complete the registration by entering the activation code. If you do not want to receive text messages from the casino, you will need to contact customer support, who will then delete you from the mailing list.

Wunderino Casino Register

The welcome bonus

As a new player, you will be greeted at Wunderino with a very generous bonus offer that you can get on the first three deposits. For the first deposit there is 400% up to €40, for the second deposit 100% up to €200 and for the third deposit 50% up to €500. On the first deposit, there are also 30 free spins to play on NetEnt's Slots Lights, Starburst, or Aloha. These free spins will be credited to you over the following three days, 10 games per day. These free spins are valid for 24 hours and if you do not play them then they will expire. To get the free spins you have to activate them in the section "My Bonus".

If you get bonus money from the casino then this is also tied to certain conditions. You must wager the bonus plus the deposit at least 30x. A bonus is valid for 30 days, and if you fail to meet the wagering requirements during this period, the bonus is forfeited. When you play with the bonus money you should also note that different games contribute differently to the wager requirements and only slots, classic slots, keno and triple wins contribute 100%. Table games, poker and video poker do not contribute towards the requirement, while the other games Dead or Alive, Book of Dead and Bloodsuckers contribute 50%. There are some games that are also completely excluded and more information can be found in the bonus conditions on the website. There are also maximum bet limits of €5 per spin or €0.50 per line. We recommend that you read the bonus terms well before playing.

On the bonus terms I would like to mention that these are slightly more favourable than in other casinos, as you can get a lot of bonus money.

Wunderino Casino Deposit

First deposit in player account

If you have successfully activated your player account, you can make a deposit and start playing. Click on the button labelled "Deposit". Depending on the country in which you have registered you have different deposit methods available, which you can then see. If you want to receive a bonus, you can tick the box. The website is secured with SSL and all transactions are made only over encrypted connections.

When I made my first deposit, I used a credit card and after following the instructions for deposits on the website, it only took a few seconds for the amount to be credited to my gaming account. After that I could start playing immediately.

Games at Wunderino

Currently you will find the following game providers: Netent, Play'n GO, NextGen Gaming, 1x2Gaming, Thunderkick, Elk Studios, Microgaming, Endorphin, Booming Games, EGB, EGT, Evolution Gaming, Genii, Habanero, JoinGames, Lega, Mrslotty, Multislot, Nolimitcity, NYX Gaming, Oryx, Pariplay, Playson, PragmaticPlay, Quickspin, Williams Interactive and Yggdrasil.

You may already know some of these developers as they are some of the largest in the industry such as NetEnt, Play'n GO, Microgaming, EGT and Nyx Gaming. At the same time, there are also some smaller providers, such as Quickspin or Pariplay, that have already made a name for themselves in players' eyes. In the game selection you can find popular games like Starburst, Big Blox, Medusa II, Sticky Bandits, Immortal Romance, Jumanji and Ramses Book, as well as hundreds more games based on just about any motif. The casino also offers some interesting jackpot slots, including Mega Moolah, Divine Fortune, Mega Moolah Isis and Major Millions, where you can win huge progressive jackpots. Unfortunately, there are currently no big NetEnt network jackpots.

You are also granted access to the Evolution Live Casino where you can find different variants of roulette, blackjack, baccarat, casino poker and other games that you can play against real dealers. If you prefer the online versions of the games, you can also find many online table games, not just roulette and blackjack, but also many video poker and dice games.

The game selection includes over 1,000 games including:

  • over 1,000 slot games
  • over 40 live casino tables
  • 5 jackpot slots
  • over 30 table games, including Roulette, Texas Hold'em, Blackjack, Video Poker, Pontoon, Mahjong Exchange, Baccarat

The website is also optimized for mobile use and you can play a wide range of games on smartphone and tablet computers running iOS, Android or Windows Phone operating systems. Again, the navigation of the website is quite simple, but there is some room for improvement.

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My gaming experience

The website is very nice in itself, but it is not always very intuitive. Although the games are divided into different categories, it is somewhat difficult to find individual games and the search function does not always work. The categories include slots, top lists with favourites, popular and new games, live casino, jackpots, classics and table games.

Once you have registered and logged in, you can access your player account at the top of the menu. Unfortunately, the design could also be a bit clearer, because only under the Hamburger menu will you will find more information about your player account. However, it is generally easy to make deposits and you can also see how much credit you have to play with.

Customer service

An important aspect of an online casino is customer service. Of course, as a player you would like to get help quickly when you need it or get answers to questions. At Wunderino, customer support can be obtained by email or live chat. Unfortunately, this means that there is no telephone number, which I personally find a pity, as I like talking to staff on the phone to resolve a problem quickly. A good alternative is the live chat. Customer service is also not available around the clock so you can only reach the staff between 8:00 and 12:00 midnight. As long as you are not a night owl, that should not be a problem. On the positive side, however, it should be noted that the customer service puts a lot effort into answering questions and is very friendly. Staff also speak different languages, including English and German.

The loyalty program

When you play at Wunderino, you automatically participate in the loyalty program. You will be rewarded every time you play. Depending on how much you play, there are more and better deals, including promotions, daily contests and other surprise offers. If you are one of the very special players who play very often, then there are even more benefits such as personal contact with the casino, higher deposit limits and cashback rewards.

Promotions, levels and tournaments

The promotions change every week, so it's always worthwhile to stop by the casino to check out what is on offer. However, what is very interesting here are the missions that you can fulfil while playing and allow you to ascend to a new level.

It works like this: in a certain period of time, called season, you have to complete missions and climb up the levels before the season is over. A season can vary in length: a few days or a month. The winners of a season are rewarded with great prizes, which also differ in the seasons. The current prizes and details can be found on the website.

The missions can be very different and they will be displayed on the website. There are also daily tournaments at Wunderino where you can participate and then fight against other players on a leaderboard for the best seats.

This system of missions and tasks makes playing in the casino even more interesting, because you will be rewarded almost twice.

Deposits and withdrawals

There are many different methods of making a deposit or withdrawal of money into or from your player account. These include Sofort, PayPal, Visa, Mastercard, EcoPayz, Paysafecard and bank transfers. There are no fees for a deposit or withdrawal, but there are different deposit limits, which are higher if you are a VIP player. With payouts, it is positive to note that the casino tries very hard to pay the money as soon as possible, usually within 24 hours, if you send the request on a working day. However it ultimately depends on the payment method which determines how fast you will receive your money, because a payment on credit cards or a bank transfer can take several days for you to get the money.

It may also be the case that the casino asks for confirmation of your identity before a withdrawal is made. In that case, you will need to provide the casino with your documents in the form of a scan or photo of your ID card or passport and proof of address. These reviews are required by the regulator and are designed to prevent money laundering or other fraud. Once your player account has been verified by the casino, nothing stands in the way of the payout.

Information about deposit and withdrawal methods at Wunderino

Deposits: Sofort, PayPal, Visa, Mastercard, EcoPayz, Paysafecard and bank transfer

Payment duration: depending on the method a few minutes or up to 4 days

Withdrawals: PayPal, Visa, EcoPayz, bank transfer

Duration of payment: 24h processing time by the casino, then immediately or up to 4 days bank processing time

  • Pros
      • free spins have no wagering requirements
      • there are no fees for deposits or withdrawals
      • well optimized mobile website
      • slot game tournaments
      • levels and tournaments with great prizes
  • Cons
      • customer service is not available around the clock
      • the game selection is not very clear
      • some high bonus wagering terms with bonus money
Conclusion for Wunderino
4.55
mood5

Generally speaking, Wunderino Online casino is a good casino with more pros than cons which works will in its favour. The casino has made to include a range of games allowing every player to find what they're after. The game filter could be a little bit as I did find it difficult to find games. Still, I did enjoy the missions and the adventures, which is a good opportunity to win even more money. Players eager for a lot of bonus money here will be rewarded here, but pay attention to the slightly higher bonus conditions. In contrast, the free spin prizes are free of requirements. Customer service is not available around the clock, and there is no phone support but you will find that the staff are very friendly and happy to help.

info_outline General information
list Other information
Casino Name
Deposit Methods
Bitcoin, PayPal, Wire Transfert, EcoPayz, MasterCard, Visa
Withdrawal Methods
Bitcoin, PayPal, Wire Transfert
Withdrawal limit
Withdrawal time
Pending period : 1-3 days
Ewallets : 24 hours
Credit card : 24-48 hours
Bank Transfers : 2-3 days
Provider
Evolution Gaming, Join Games, Nyx Interactive, Booming Games, Pragmatic Play, NoLimit City, EGT, Playson, QuickSpin, Thunderkick, ELK Studios, 1x2 Gaming, NextGen Gaming, Yggdrasil Gaming, Microgaming, Play'n Go, Netent
Operator
Wunderino Favicon Mobile
Opening Date
2016
Licence:
Malta
Restricted Countries
Afghanistan, Algeria, American Samoa, Angola, Bahrain, China, Denmark, Eritrea, Ethiopia, France, Guam, Hong Kong SAR China, Indonesia, Iran, Iraq, Italy, Jordan, Kuwait, Libya, Malaysia, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Turkey, U.S. Virgin Islands, United Arab Emirates, United Kingdom, United States, Yemen
Language
English, German
Support Opening
8:00 to 00:00
Support Email
Phone
No phone number available
Support Type
Chat, Email
Compatibility
Chrome, Firefox, iPhone, iPad, Windows Phone, Android, Mac, Windows
mood5 In Love
(16)
4.50 on 5 stars
5 stars
31%
4 stars
50%
3 stars
13%
2 stars
6%
1 star
0%
FeedBACK Rank Evolution
This is the rating evolution assigned by 16 player’s review
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How FeedBACK Rank works

FeedBACK Rank is the average of all scores given by players. This means that it is you, the player, who gives the casino score. On the graph you can see the trend of this casino. If the curve goes upwards or stays linear is the casino good, but be careful if the curve goes downwards, as it means a lot of players are having problems at this casino.

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Profil avatar
The-Gambler
Comment posted on 03 Aug 2018
add_circle Lots of games to choose from and that I can play on my tablet when I'm abroad on business and need a pick me up. So far my experience has been positive and the person I spoke to on the live chat was very helpful.
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Jack UK
Comment posted on 03 Aug 2018
add_circle I decided that I would give Wunderino a try as the reviews have been pretty decent. They have 100% welcome bonus which decided to opt in four. It was capped at 100 which I think is normal and I had to make a min deposit to get started. I got 30 free spins which i used on Starburst but I had to use them over three days. I looked at the t & c after I signed up but should have looked closer. I had to wager the bonus + the deposit 30 times before I could withdraw my winnings. By the time I satisfied the requirement there wasn't much left to withdraw unfortunately.
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TM
Comment posted on 03 Aug 2018
add_circle Wunderino has a lot of games to choose from so I never get tired of playing. I stick mostly to slots and the good thing is that you can do a search on say a developer to list all the games which makes it easy to scroll through. I'm still waiting for the big win though.
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M. L.
Comment posted on 03 Aug 2018
remove_circle Nothing !
add_circle I'm a big fan of live dealer black jack and have no complaints. They also have baccarat, poker and roulette but I stick with what I know mostly. I've also played the online black jack games which I enjoy. I would recommend them for tables games and live dealer.
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Olly Marshall
Comment posted on 03 Aug 2018
remove_circle -bonus wagering requirements are a little high -website is not always intuitive/friendly -can't pick up the phone to call them as there is no telephone support. Live chat is helpful though but it is not 24/7 if you play outside supported hours.
add_circle -licensed and regulated -games available ON ANDROID AND IOS -lots of developers so hard not to find something that you like include the jackpot games -live chat and email available -games are sorted into categories including jackpots, slots, table games, etcetera.
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Chris Cumberbatch
Comment posted on 03 Aug 2018
remove_circle I hope to see Betsoft added in the future as they have some great 3D slots.
add_circle I recently setup an account at Wunderino and one of the reasons I decided to try them was because of the number of developers that you can find there. Their website says 18, but really I am mostly interested in my favourites: Netent, Microgaming and Play'n Go! Overall – great casino!
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Pat Graham
Comment posted on 03 Aug 2018
remove_circle Nothing...
add_circle I have been playing on Wunderino for a while now and enjoy taking part in the odd tournament. One of the "pros" of the Feedbackcasino website said that there is no deposit fees which I confirm. The games work fine on my mobile and have dound customer care to be friendly and supportive.
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P. Ainsley
Comment posted on 03 Aug 2018
add_circle great customer support - registered quickly – plenty of games to choose from. I have no complaints so far! P. Ainsley
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