Videoslots : MISSING WITHDRAWAL

MISSING WITHDRAWAL

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Pjn1874 posted a complaint about Videoslots

Problem about : Withdrawal problem
Posted on 20 November 2021
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0 answers
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Hi made withdrawal on 28/11 after submitting verification documents After 5 working days no payment received 6/11 sent bank statement to prove no funds were received 11/12 was informed payment provider acknowledged no payment made and the payments team would issue a manual payment 14/11 was told the money would be returned to my balance and I would have to repeat the withdrawal again Several emails asking for updates from this date until now and just get vague answers with no timescale or sign of resolution