Mr Green : IMPOSSIBLE TO GET VARIFIED

IMPOSSIBLE TO GET VARIFIED

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Dalecroad posted a complaint about Mr Green

Problem about : Verification problem
Posted on 17 October 2021
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I had no problems playing on their site was only when I won and tried to withdraw. As soon as I did they blocked my account and said I needed to verify my age. I sent them a picture of my passport, it up to my face as well. 2 bank statements, 2 university HMRC credit letters, a HMRC tax letter. A picture of the front and back of the card I used to set the account up. A nest pension letter. Nothing is good enough they just ask for more saying it's not good enough. They said I needed an official letter or utility bill sent to my home. I don't have any utilities in my name. HMRC letters ain't official enough?... seriously?