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Ericanno25 posted a complaint about Casumo

Problem about : Verification problem
Posted on 02 November 2020
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Hi, I'm having trouble with casumo. com As I won sum of money I could still play, but when tried to withdraw the money it was cancelled I've been asked identity details. I've sent everything they asked me for, multiple times which I think is not very professional from their side. In the end my account was closed, but the funds still left on my account. The email I've got from Casumo was I have to send my I'd(again) to get my funds back which identity was approved by many details I've sent to them. They keep saying my details was sent to the wright department to identify, but it takes months to solve my I'd? That's why you have your passport or driving licence to be identified..