WITHDRAWALS ON HISTORY PAGE OF MY ACCOUNT VANISHED AND I HAVE NOT RECEIVED THEM
Clareelliott42 posted a complaint about 888 Casino
Problem about : Withdrawal problem
Posted on 05 August 2021
I won a nice amount from playing free spins and after their wagering policy I withdrew the winnings where it just sat in my history awaiting process, after a couple of days I contacted them to see what was happening. After being moved from pillar to post and having to verify who I am I had an email saying everything would be ok well done on your winnings and it would just be a case of waiting for the funds to go into my bank account. Even then I had a feeling that I shouldn't believe them until it was actually in my bank account. So today thought I would check my history page again on the site to be shown just two withdrawals were showing when there should have been four. It has since then gone down to just one. I am upset about it as it is so rare to win and I thought god I have once got lucky, just to have it all taken away with no explanation. Can you help?
Posted on 06 August 2021 17:27
problem all sorted got my winnings